Jason Carter
Dealer Success Consultant at Cox Automotive Inc.
- Role
- Dealer Success Consultant Advertising Consultant at Cox Automotive Inc.
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jason Carter
Extensive background in building dealer relationships, including coaching, teaching, and training dealer management and sales personnel on available products and services.
Experience
Dealer Success Consultant Advertising Consultant
Mar 2017 — Present · Charlotte, NC, US
The Dealer Success Consultant / Advertising Consultant is responsible for retaining, advocating and growing a portfolio of franchise and large independent automotive dealers. They will offer creative solutions to help dealers reach their business objectives and provide insights to Cox Auto Media Solutions Group (CAMSG) partners regarding key dealer business challenges. They will also reinforce the value of existing CAMSG Solutions and serve as the primary point of contact for CAMGS. This position owns, deepens and continually builds the relationship with the dealers in which they are responsible. Key Responsibilities: • Ensure CAMSG solutions are meeting and exceeding dealer expectations • Expand relationships with dealer partners to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a consultative sales-assessment of their Internet advertising needs; own, deepen and continually build the relationship with their dealers. • Reinforce value proposition with content • Leverage qualitative and quantitative data to provide dealer insights • Conduct quarterly business reviews • Identify cross-sell and upsell opportunities within portfolio of assigned accounts via Salesforce Customer Relationship Management system; Support Business Development Consultants and Engineers to discover, design and propose solutions to meet dealer objectives • Advocate for assigned dealers during the implementation and on boarding of solutions • Respond and route customer issues to the appropriate point of contact
Education
University of North Carolina at Charlotte
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
2000 — 2003
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