Jason Boetcher
Digital Insights Manager, OpEx | CX
- Role
- Digital Insights Manager at CAS
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Jason Boetcher
Provide a strategic mindset with the ability to balance competing priorities and…
Experience
Digital Insights Manager
Jan 2021 — Present · Columbus, OH, US
I\'m passionate about leveraging data to elevate the customer journey and drive operational excellence.As a Digital Insights Manager, I work cross-functionally to build and manage a best-in-class customer experience program. I combine my expertise in analytics, voice of customer, and storytelling to translate complex data into actionable insights that inform business decisions across all levels.Here\'s what I bring to the table:Strategic Insights Leader: I develop and execute comprehensive digital insights strategies that align with customer experience goals and operational excellence initiatives.Data Storytelling Expert: I translate complex data into clear, compelling narratives through reports, presentations, and dashboards for diverse audiences, including senior leadership.Customer Journey Champion: I partner cross-functionally to integrate customer insights into all touchpoints, fostering a culture of continuous improvement.Advanced Analytics Champion: I leverage AI/ML and advanced techniques to extract maximum value from customer data and spearhead innovative analytics projects.
Education
Bowling Green State University
Bachelor of Science in Business Administration, Logistics, Materials, and Supply Chain Management
2005 — 2009
Bowling Green State University
Supply Chain Management, Logistics, Materials, and Supply Chain Management
2005 — 2010
Skills
- Business Analysis
- Manufacturing
- Data Analysis
- Six Sigma
- Supplier Negotiation
- Management
- Supply Chain
- Supplier Development
- Lean Manufacturing
- Supply Management
- Esourcing
- Contract Management
- Continuous Improvement
- Cross-Functional Team Leadership
- Supplier Quality
- Business Process Improvement
- Supply Chain Management
- Procurement
- Mrp
- Strategic Sourcing
- Purchasing
- Value Stream Mapping
- Process Improvement
- Negotiation
- Materials Management
- Global Sourcing
- Supply Chain Optimization
- Project Management
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