Jason A Ratliff
Senior Director of Software Development | Enterprise and Consumer Communication Products | Cloud Technology
- Role
- Director, Delivery Technology at Papa Johns
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Jason A Ratliff
As a Director of Technology Solutions at Humana, I led the transformation and consolidation of software development and portfolio investment strategy for contact center technology into a single department. With over 18 years of experience in software development and product management, I have a proven track record of delivering strategic technology solutions that create value, efficiency, and growth for organizations ranging from local to global.My core competencies include driving innovation, fostering collaboration, implementing agile methodologies, optimizing processes, and managing complex projects. I have successfully delivered enterprise-level initiatives such as replacing legacy voice technology, migrating critical software infrastructure to cloud providers, and leveraging machine learning and artificial intelligence to enhance customer interactions. I am effective in partnering with business leaders and stakeholders to align technology strategy with organizational goals and vision.
Experience
Director, Delivery Technology
Apr 2024 — Present · Louisville, KY, US
Leading the organization accountable for the conception, design, development, testing, implementation, and support of various delivery technology services and third-party integrations. Building value in key areas, e.g. Emerging Delivery Technology and Robotics, Industry Partnerships, User Experience, Quality Automation, Release Automation, Application Performance Management, Reference Architecture, Solution Architecture, Technology Adoption, Service Level Management, Resiliency, Integration, and Analytics.
Education
Bellarmine University
Executive MBA, Executive Master of Business Administration
Eastern Kentucky University
Bachelor of Business Administration - BBA, Computer Information Systems
Skills
- Six Sigma
- Crystal Reports
- Microsoft Dynamics Ax
- Enterprise Software
- Software Development
- Databases
- Project Management
- Automation
- Business Process Improvement
- Project Planning
- Visual Studio
- Erp
- Information Technology
- Visual Basic
- Integration
- Vendor Management
- Ms Project
- Sdlc
- Oracle
- Requirements Analysis
- Agile Methodologies
- Management
- Pmi
- Warehouse Management
- Software Implementation
- Business Analysis
- Software Project Management
- Pmp
- Itil
- Software Alm
- Cmmi
- Program Management
- C#
- Sql
- Visio
- Sql Server
- Process Improvement
- Asp.net
- IT Management
- Database Design
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