Jason Mann

About Jason Mann

Continuous Improvement Leader with over 15 years of experience enhancing value streams across logistics, customer service, insurance, financial services, and supply chain SaaS environments. Recognized for driving sustainable performance improvements through practical, data-driven initiatives that address both operational challenges and strategic goals. Adept at applying Lean Six Sigma methodologies to reduce waste, streamline processes, and foster a culture of continuous improvement. Experienced in developing end-to-end process maps and workflow diagrams using Microsoft Visio to uncover inefficiencies, clarify roles, reduce operational risk, and align cross-functional teams. Combines analytical rigor, creative problem-solving, and decisive leadership to deliver measurable results and long-term business value.Core Competencies: Business & Logistics Operations, Metrics Development, Tactical Cost Management, Continuous Process Improvement, Analytical Problem Solving, Change Management, Multiple Project Management, Staff Leadership & Development, Cross-Team Collaboration, Strategic Planning & Execution, Research & Data Analysis, Training & Mentoring, Kaizen, Workshop Facilitation, Process & Value Stream Mapping

Experience

1. Workflow Analyst - Enterprise Risk Management

   FourLeaf Federal Credit Union

   Oct 2025 — Present · Columbus, OH, US

   Primarily meeting with subject matter experts and documenting business processes in Microsoft Visio for the purpose of conducting Risk Assessments.

Education

• Pennsylvania College of Technology

  BS

• Pennsylvania College of Technology

  AS

Skills

• Inventory Management
• Inventory Control
• Data Analysis
• Six Sigma
• Data Collection
• Management Consulting
• Software Lifecycle
• Process Design
• Retail
• Customer Relations
• Customer Experience
• Idea Management
• Project Management
• Lean Logistics
• Business Process Improvement
• Supply Chain
• Leadership Development
• Fraud Detection
• Contact Center Work Flow
• Lean Training
• Microsoft Office
• Pareto Charts
• User Acceptance Testing
• Supply Chain Operations
• Team Leadership
• Rapid Process Improvement
• Customer Service
• Innovation Management
• Business Process Re-Engineering
• Management
• Team Building
• Lean Initiatives
• Business Analysis
• Mentoring
• Operational Excellence
• Leadership
• Operations Management
• Continuous Improvement
• Supply Chain Management
• Visio