Jason Valentine
Director of Program Management @Microsoft
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WORK HISTORY
Director of Program Management @Microsoft
DC, US
As a seasoned leader, I am passionate about empowering teams to achieve success through accountability and modeling. I firmly believe in the power of coaching and caring for team members, which includes defining team objectives, enabling success across boundaries, and investing in the growth of individuals.At the core of my work, I manage stakeholder relationships both internally and externally, partnering with Customer Success, Engineering product teams, Operations, Finance, and local services management to ensure seamless delivery of services. I am skilled in resolving issues identified and escalated by Consulting Project Managers from internal and external teams and customers, and I work diligently to manage internal executive engagement for escalations, as needed.Through my work, I establish escalation standards and process improvements for practice and implements escalation management governance processes. I am also experienced in understanding customer and subcontractor obligations, driving Consulting Project Managers to maintain the right contacts in service systems and target surveys, and creating feedback plans based on survey and constructive feedback.Finally, I am proud to serve on customer executive steering committees as a Domain Sponsor, working in partnership with Account Aligned Teams to deliver value and achieve success. Overall, I am a dedicated and results-driven leader with a proven track record of success in managing stakeholder relationships and delivering exceptional outcomes for customers
EDUCATION
ECPI University
Associate of Arts and Sciences (AAS), Computer Technology/Computer Systems Technology
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), Business Administration and Management, General
DeVry University
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
ABOUT JASON VALENTINE
As a Director at Microsoft and a published author, I bring a dynamic blend of leadership, business development, and technical expertise to the table. My career has been defined by driving innovation, empowering teams, and shaping strategic initiatives that deliver impactful business outcomes.At Microsoft, I lead high-performing teams focused on AI adoption, enterprise cloud solutions, and digital transformation for federal and commercial clients. My expertise spans program management, solution architecture, and customer engagement, ensuring that organizations maximize their technology investments while maintaining operational excellence.Beyond my corporate role, I am also a published author, sharing insights on personal and professional growth, abundance mindset, and leadership. My work reflects my passion for mentorship, continuous learning, and empowering others to reach their full potential.Key strengths include: Leadership & People Management – Building and mentoring high-impact teams that drive business success. AI & Cloud Strategy – Implementing transformative AI and cloud-based solutions for enterprise customers. Business Development – Aligning technology with business needs to create sustainable growth. Public Speaking & Thought Leadership – Engaging audiences on emerging technology, leadership, and mindset transformation.I thrive at the intersection of technology, business, and leadership, committed to shaping the future of innovation and empowering others along the way. Let’s connect!
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