Jason Sutton

Mid-atlantic Regional Director @Hawx Smart Pest Control

Charlotte, NC, US

Lead operations for the Mid Atlantic region including Maryland, North Carolina, South Carolina and Georgia. Report to Director of Operations and assist general managers with providing premium service and managing growth in business and personnel. Assisted in opening offices from Maryland down to Florida.• Manage P&L for both the region and individual teams• Assist in developing and executing annual business plans for Mid Atlantic Region • Ensure the highest quality customer service through internal NPS monitoring and Google scores of 4.5+.• Monitor and identify trends to ensure optimal retention rate for requirements. • Oversee training and mentoring of managers and service pros; encourage state certification and employee growth. • Perform routine audits on operation teams including monitoring field assessments performed by general managers and ensure local compliance with state agencies• Encourage and enforce safe work habits both on sites and while driving

Mountain View High School

High School Diploma