Jason Royle

About Jason Royle

Results-driven operations leader with expertise in autonomous vehicle operations, last-mile delivery, and customer success. Proven ability to scale teams, optimize processes, and drive business growth in fast-paced, high-growth environments. Experienced in managing cross-functional teams, enhancing customer experience, and implementing data-driven strategies to improve efficiency and profitability. Led autonomous delivery operations, completing deliveries with a 99% success rate. Built strategic partnerships, converting pilot programs into multimillion-dollar contracts. Developed customer success strategies that improved adoption and operational efficiency. Managed multi-unit operations across diverse markets, ensuring scalability and profitability. Collaborated with engineering teams to enhance platform UX and functionality.Passionate about innovation and operational excellence, I’m seeking opportunities in autonomous technology, logistics, operations management, and customer experience leadership. Let’s connect!

Experience

1. Customer Success Manager

   Starship Technologies

   Mar 2025 — Present · TX, US

Education

• Florida Culinary Institute

  Associate's degree, Culinary Arts/Chef Training

  1997 — 1998

• The University of Texas at Dallas

  Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

  2004 — 2007

Skills

• Restaurants
• Culinary Skills
• Training
• Staff Management
• Menu Development
• Restaurant Management
• Inventory Control
• Food & Beverage
• Expense Budget Management
• Catering
• Fine Dining
• Food
• Sales
• Job Scheduling
• Team Leadership
• Hospitality
• Hiring
• Management
• Team Building
• Communication Skills
• Purchasing
• Wine