Jason Roach
Director, Performance Management and Planning - Business Group
- Role
- Director at T-Mobile
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Director
Aug 2024 — Present · Bellevue, WA, US
Education
The University of New Mexico - Robert O. Anderson School of Management
Master of Business Administration (M.B.A.)
2013 — 2015
The University of New Mexico
BA
2002 — 2011
Skills
- Telecommunications
- Leadership
- Performance Management
- Employee Training
- Recruiting
- Leadership Development
- Competency Based Interviewing
- Coaching
- Contact Centers
- Call Centers
- Human Resources
- Program Management
- Outsourcing
- Business Strategy
- Professional Development Programs
- Goats
- Project Management
- Management
- Team Building
- Cross-Cultural
- Organizational Behavior
- Strategic Planning
- Cross-Functional Team Leadership
- Vendor Management
- Technical Support
- Business Ethics
- Team Leadership
- Mobile Devices
- Operations Management
- Process Improvement
- Customer Service
- Customer Satisfaction
- Training
- Lunch
- Call Center
- Customer Experience
- Sales Process
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