Jason Richards
Leader and Team Builder in Customer Success - Implementation, Training & Consulting
- Role
- Director of Customer Success & Experience at TaxPlanIQ
- Location
- Dothan, AL, US
- LinkedIn followers
- 500 followers
About Jason Richards
Accomplished business leader with 20+ years of experience in business development, consulting, account management, and executive leadership. Expertise in articulating technical product solutions and driving customer success through a consultative approach. Focused on brand growth, product optimization, and delivering measurable results. Ability to thrive in dynamic environments, adapt quickly, and integrate seamlessly into new roles and organizational structures. Focused team builder and people leader with teams experienced in implementation & training with a successful history of working in the computer software industry. Strong healthcare services professional with experience in Medical Devices, Sales, Management, Capital Equipment, and Software Documentation.
Experience
Director of Customer Success & Experience
Sep 2025 — Present
Education
Enterprise State Community College
AA, Pre-Med
2000 — 2002
Skills
- Cataract
- Management
- Team Building
- Medical Billing
- Pharmaceutical Industry
- Healthcare Management
- Hospitals
- Healthcare
- Clinical Trials
- Hipaa
- Surgeons
- Research
- Healthcare Information Technology
- Medical Education
- Optometry
- Refractive Surgery
- Public Speaking
- Strategic Planning
- Emr
- Medicine
- Physicians
- Angiography
- Capital Equipment
- Cornea
- Plastic Surgery
- Sales Management
- Ophthalmology
- Leadership
- Medical Terminology
- Medical Devices
- Clinical Research
- Ehr
- Cataract Surgery
- Pediatrics
- Account Management
- Customer Service
- Training
- New Business Development
- Surgery
- Project Management
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