Jason Pham
Delivery Manager @Ligentia
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WORK HISTORY
Delivery Manager @Ligentia
Leeds, GB
I lead delivery across digital and technology initiatives, ensuring customer value is achieved through efficient execution and cross-team collaboration.• Transformed the tech team into a high-performing team through clear prioritisation, close collaboration with wider teams, and proactive risk management.• Manage cross-functional teams to deliver solutions, driving performance against milestones and outcomes.• Facilitate Agile ceremonies and embed best practices to increase delivery efficiency and transparency across workstreams.• Partner with stakeholders to translate business priorities into clear delivery roadmaps, balancing short-term needs with long-term strategy.• Continuously improve delivery processes and reporting to enhance visibility of progress, quality and value delivered.• Coach and mentor team members to build capability, foster collaboration and ensure focus on outcomes.• Set up and configured Azure DevOps to enable teams to collaborate effectively, and created performance PowerBI metric reports to drive continuous improvement.• Adopted AI-driven tooling and automation to improve delivery efficiency, reduce manual overheads, and free up teams to focus on higher-value work.
EDUCATION
The University of Salford
Higher National Diploma - HND, Graphic Design
University of the Arts London
Bachelor of Arts - BA, Creative Advertising Strategy
ABOUT JASON PHAM
As a Software Delivery Manager, I am a technical product and delivery expert with hands-on experience in leveraging Agile methodologies to continuously deliver value from greenfield initiatives throughout the software development life cycle. I specialise in coaching highly efficient development teams to collaborate on the iterative delivery of digital systems, products, and services within time and budget. My expertise includes Agile project management, Scrum Master, digital product delivery, SDLC, quality assurance, stakeholder engagement, delivery optimisation, team leadership, risk management, and vendor management.
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