Jason Owen
- Role
- Network Engineer Ii at InComm Payments
- Location
- Canton, GA, US
- LinkedIn followers
- 500 followers
Experience
Network Engineer Ii
Apr 2018 — Present · Atlanta, GA, US
Participate in upgrades, troubleshooting, and/or on-call availability as needed. Maintains advanced knowledge in most areas of network hardware/software interconnections and interfaces (such as LAN/WAN equipment and services, switches, routers, firewalls, load balancers and VPN.) Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion. Provide Level 2 Support for problems identified on network. Provides escalated support for Associate Network Engineers and Network Engineers. Acts as primary for technical review and “sign-off” of Associate Network Engineer and Network Engineer designs and configurations. Interface with third party vendors as liaison between client and vendor. Works closely with other departments/organizations and collaborates with other IT staff
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