Jason Nelson
Senior Application Support Analyst @Texas Capital
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WORK HISTORY
Senior Application Support Analyst @Texas Capital
Assist the Texas Capital Bank user community with the installation, configuration, and ongoing usability of software within established standards and guidelines• Work with 3rd Party Vendors, Application Development, Data Management, Service Desk, Server Operations, Server Infrastructure and Network Operations staff as appropriate to determine and resolve problems• Recommend and/or perform upgrades on systems to ensure longevity• Work as a member of a team to ensure operational readiness of applications required to conduct banking business• Create documentation to be included in knowledge base of issues and resolutions
EDUCATION
Brookhaven Community College
COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Art Institute of Pittsburgh
Media Arts & Animation
SKILLS
ABOUT JASON NELSON
Avid learner, upbeat personality & hungry for new challenges. …
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