Jason McEwen

About Jason McEwen

Over 30 years of experience in developing customer-focused service pipelines in retail environments, driving enhanced customer satisfaction and retention. Expert in creating and implementing strategic business plans and consultative sales strategies, utilizing direct retail fulfillment models to meet business objectives.Proven ability to operate profitable and service-oriented retail locations by successfully building and leading high-performing teams.Accountable for managing all budgets, including labor costs and overall expenses, ensuring financial targets are consistently met.Exceptional analytical and problem-solving skills with a track record of delivering actionable insights that support business growth.Demonstrated success in aligning operations with the corporate business model, effectively managing resources to maximize growth potential.SpecialtiesSales & Management: Retail, Sales Management, Consultative Sales StrategiesCustomer Relations: Customer Service, Customer Relations, MentoringFinancial Oversight: Budget Management, Cost Analysis, Cash HandlingOperational Excellence: Inventory Management, Staffing, SchedulingHuman Resources: Management Training, Supervisory SkillsAnalytical Skills: Research, Policy Analysis, Trend AnalysisTechnical Proficiency: Microsoft Office Suite, Time Management, Writing

Experience

1. Location General Manager

   CarMax

   Mar 2021 — Present · Pensacola, FL, US

   XF Location General Manager

Education

• Western Governors University

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• Hillsborough College

  n/a, General Studies

  1990 — 1993

Skills

• Merchandising
• Powerpoint
• Microsoft Excel
• Sales Operations
• Solution Selling
• Microsoft Office
• Sales
• Operations Management
• Customer Service
• Loss Prevention
• Performance Management
• Employee Training
• Retail
• Marketing Strategy
• Strategy
• Customer Experience
• Contract Negotiation
• Selling
• Management
• Team Building
• Marketing
• Leadership
• Project Planning
• Leadership Development
• Team Leadership
• Profit
• P&L Management
• Purchasing
• Employee Relations
• Strategic Planning
• Inventory Management
• Inventory Control
• Coaching
• Recruiting
• Customer Satisfaction
• Training
• Supervisory Skills
• New Business Development
• Sales Management
• Budgets