Jason McCartney
Director of Account Management
- Role
- Director of Account Management at PSI Services LLC
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
Experience
Director of Account Management
Feb 2024 — Present
Manage existing day-to-day licensure client relationships. Ensure that delivery of services is consistent with both the scope of the client contract and PSI’s service culture; as well as new project implementation. Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations and providing appropriate internal communications. Escalating client issues through the proper channels. Manage new licensure client start up process and deliverables. Utilize project management theory and practice to establish deliverables and ensure that all commitments are met on-time and within budget. Create client requirements and business rules for use by all internal teams. Coordinate with all departments to ensure that the proper teams are in place for implementation of new projects. Manage the professional client services staff including all continuing education and pre-licensing education activities.
Education
University of Nebraska-Lincoln
Bachelors of Science, Business Administration; Finance
1999
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