Jason M.
Delivery Manager @GTT
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WORK HISTORY
Delivery Manager @GTT
Denver, CO, US
EDUCATION
Metropolitan State University of Denver
Economics, Business Administration
ABOUT JASON M.
Results-driven telecommunications service delivery/project management professional with over 15 years of experience leading service delivery implementation projects, operational IT projects, and cross-functional teams to optimize operational performance and customer satisfaction. Proven ability to manage complex service delivery projects, drive process optimization, and enhance client relationships. Adept at monitoring key service metrics, resolving escalations, and ensuring seamless execution of service level agreements (SLAs). Strong background in team leadership, stakeholder management, and strategic planning to support high-performing service operations.
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