Jason Mathews
Director of International Operations @ Westward360 | Six Sigma Certification
- Role
- Director of International Operations at Westward360
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Jason Mathews
As Director of International Operations at Westward360, I contributed to operational efficiency by leveraging over two and a half years of leadership experience in international operations and SaaS. My focus was on optimizing processes and facilitating seamless collaboration across teams to support organizational objectives. With a strong foundation in attention to detail and delivering impactful presentations, I am committed to driving success in complex operations. My experience in managing both onshore and offshore teams has enabled me to effectively navigate challenges and foster productive partnerships.
Experience
Director of International Operations
Oct 2022 — Present · Chicago, IL, US
Education
University of Colorado Colorado Springs
Bachelor of Applied Science (BASc), Business Administration and Management, General
2001 — 2005
Skills
- Workforce Management
- Leadership
- Taleo
- Networking
- Quality Assurance
- Bpo
- Account Management
- Contact Centers
- Talent Acquisition
- Powerpoint
- Process Improvement
- Avaya
- Customer Satisfaction
- Call Center Development
- Management
- Team Building
- Windows
- Technical Support
- Call Centers
- Team Leadership
- Customer Service
- Customer Experience
- Troubleshooting
- Telecommunications
- Call Center
- Contact Center Operations
- Coaching
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