Jason Lance
Operations Manager at Capital One
- Role
- Operations Unit Manager at Capital One
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Jason Lance
Experienced Operations Unit Manager with a demonstrated history of working in the financial services industry. Strong operations professional skilled in Analytical Skills, Contact Centers, Management, Leadership, and Customer Experience.
Experience
Operations Unit Manager
Jun 1998 — Present · Richmond, VA, US
Education
Shepherd University
Business Administration
Skills
- Call Center
- Credit Cards
- Management
- Banking
- Risk Management
- Training
- Process Management
- Change Management
- Project Management
- Call Centers
- Contact Centers
- Analytics
- Strategic Planning
- Customer Experience
- Business Process Improvement
- Vendor Management
- Credit
- Business Analysis
- Analysis
- Financial Services
- Leadership
- Customer Service
- Program Management
- Process Improvement
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