Jason L.
Systems Administrator Technical Support @Private Company
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WORK HISTORY
Systems Administrator Technical Support @Private Company
Answers incoming calls to assist IT Support Team at times.Active Directory, DNS, DHCP, GPO, CA with O365.VMware vSphere 7/8, ESXI.Uses JAMF to wipe & manage MacBook Pros and Airs running MacOS X Sonoma and Sequoia.Uses Airwatch to Wipe and Manage iPads and iPhone devices.Images & deploys Dell Latitude Laptops, Precision, OptiPlex Desktop PCs using Microsoft SCCM.Sets up Training rooms, Image & Repair Testing labs and IT Operations command centers in locations across the U.S.Provides A\\V Support for Conference rooms and events.Assists users installing software & troubleshooting software issues using Beyond Trust, Dameware or TeamViewer.Provides Intune Admin Center, Azure Entra ID, Linux RedHat, Zorin and Salesforce Admin Support.Assists users with Cisco Any Connect Mobility Client VPN connectivity Issues.Assist users with most common Network LAN & Wireless connection Issues.Assist users by monitoring Citrix Cloud Based Sessions using the Citrix NetScaler Admin web portal.Creates new O365 mailbox users accounts by assigning E1, E3 & E5 Licenses in Exchange Admin Center Portal. Azure Entra ID used to manage users and computer info.Assist users in connecting to Local & Network Printers installing necessary drivers and using correct IPs.Applies Important Security updates and patches in Windows Server 2019 and 2022.Applies Important updates and manages various iPads, iPhones devices using MaaS 360.Uses State of the Art Security software to locate, detect and remove Viruses, Potentially Unwanted Programs, Spyware, Adware, Malware & Ransomware.Uses created scripting automation using Microsoft PowerShell.Uses PowerShell to install software applications or run updates on client PCs.Remotely applies and pushes Windows OS Security Patches & updates using Kaseya VSA.Performs Server administration tasks, including user/group administration, security permissions, group policies & print services.Performs Server Hardening on-premise Servers running Windows 2022
EDUCATION
Keiser University
Associate of Science - AS, Computer Network Engineering & Communications
Devry University
Bachelor of Science in Computer Information Security, Systems Analysis and Integration / Web Game Design
LinkedIn Learning
Computer/Information Technology Administration and Management
ABOUT JASON L.
I believe with a Vision, Focus, Drive, Determination, a Good attitude, Passion and an Iron Will there is nothing that one cannot accomplish especially with God and friends on your side.
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