Jason Knight

Customer Experience Manager, Cisco Cx @Cisco

Oxford, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2024 — Present

Customer Experience Manager, Cisco Cx @Cisco

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EDUCATION

1994 — 1996

Oxford

Computer Science

SKILLS

IT ManagementCrmItilPeople ManagementItil ImplementationTeam ManagementSolution ArchitectureService DeliveryIT OperationsServicenowManagementAsp.netC#.netVmwareMicrosoft Sql ServerConsultingSoftware DevelopmentAccount ManagementBusiness DevelopmentProject ManagementItsmOperations Management

ABOUT JASON KNIGHT

I am an innovative senior operational leader with more than 20 years of experience in the software development industry across a range of sectors including telecoms, publishing, HR/recruitment & consultancy. I have a proven record of managing change, implementing growth strategies, driving efficiency and improving and developing strong processes. With a strong balance of commercial, technical and people management skills I deliver significant value at a senior level. Increasing sales and profits through improvement to the overall customer experience, product quality and end to end business processes.Specialities: IT Service Management (ITSM), Service Delivery, Programme Management, Software Development, Cloud & SAAS (AWS), ITOM

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Jason Knight — Customer Experience Manager, Cisco Cx at Cisco in Oxford, GB | Unifers