Jason King
Head of Platform @Taylor Rose
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WORK HISTORY
Head of Platform @Taylor Rose
GB
At Taylor Rose (and across the AIIC Group) I define and deliver the enterprise technology strategy, architecture, and multi-year roadmap across cloud infrastructure, core platforms, data & analytics, and application development. I ensure technology enables business growth, operational efficiency, security, and an exceptional client and user experience across the firm’s legal practices.I hold end-to-end accountability for platform scalability, resilience, security, and technical governance, translating business strategy into executable technology outcomes. I partner closely with executive stakeholders to align investment, prioritisation, and delivery within commercial and regulatory requirements.I lead the commercial and strategic management of technology vendors and delivery partners owning the multi million £ department and transformation budget, while building and scaling high-performing, multidisciplinary engineering and product teams. I established and operate a Salesforce Centre of Excellence, embedding Agile delivery, architectural standards, and continuous improvement across multiple teams and suppliers.A core focus of my role is driving innovation through automation, data, and AI, modernising the firm’s digital ecosystem and accelerating value delivery. I own the enterprise technology roadmap across multiple law firms, supporting thousands of users and hundreds of thousands of clients, and ensuring platforms are future-proofed to support growth, efficiency, and evolving client expectations. Achievements- Launched Slack to users (across multiple firms) with a key focus on AI driven productivity - Built a CoE with 20+ experts across change, data and technical engineering - Established agile delivery methodology across 5+ vendors with multiple hybrid scrum teams
EDUCATION
University of East Anglia
Bachelor of Laws (LLB), Law
ABOUT JASON KING
I lead enterprise-scale digital transformation programmes, owning Salesforce strategy, operating models, and commercial outcomes across complex, multi-vendor environments.I’m a strategic technology leader specialising in enterprise platform transformation, with experience across regulated and consumer-facing environments, including legal, service, FMGC, and hospitality.I’ve led global digital transformation across large, multi-region organisations, supporting thousands of users and underpinning operations generating hundreds of millions in revenue, with end-to-end accountability across strategy, delivery, supplier management and commercial value.I run enterprise transformation using value-driven, product-led Agile and SAFe approaches, shaping Customer 360 programmes that align commercial strategy, platform capability, and execution at scale.🧠Delivery/Strategy - Owned complex, multi-vendor Salesforce transformation programmes from strategy through execution, with commercial and delivery accountability- Designed and implemented Salesforce Centres of Excellence and enterprise operating models- Defined OKRs, governance, and long-term roadmaps to prioritise investment and maximise business value- Built, scaled, and led high-performing product, delivery, change, data, analytics, and engineering teamsPlatform/Transformation - Salesforce CRM (Sales, Service, Marketing & Personalisation)- Experience Cloud, Consumer Goods, B2B Commerce (CloudCraze)- Slack, Tableau, CRM Analytics, Advanced Maps, CPQ- Conga, DocuSign, NetDocuments, Certinia (Finance), XCD (HR), Agentforce- MuleSoft integrations (incl. IDP), Data 360, Databricks- Telesales Order Capture, Campaign & Promotional Management (Aforza)- End-to-end File / Matter Management, Omni-channel, ITSM Thought Leadership - Speaker at Salesforce Agentforce World Tour 2025, sharing practical insights on enterprise transformation, change, adoption and AI-driven platform strategy powered by Slack - Panel interview at Nomad London 2025, sharing strategy, thoughts and lessons learned with IT Transformation, change and adoption Certifications/Education- SAFe 6 Practice Consultant (SPC)- SAFe 6 Product Owner / Product Manager (PO/PM)- Salesforce Certified Administrator- Law Degree (LLB, 2:1)I bring a commercial, outcome-led mindset to technology, with P&L ownership, sales leadership, and business management experience.I build high-performing teams, simplify complexity, and deliver sustainable enterprise change measured in business value — not platforms.
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