Jason Jackson
CompTIA Security Analytics Professional | MSCIS | CYSA+ | Security+ | Network+ certifications & LinkedIn
- Role
- Concierge Security Engineer 2 at Arctic Wolf
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Jason Jackson
I actively work at Arctic Wolf Networks with organizations to help secure their networks,…
Experience
Concierge Security Engineer 2
Nov 2021 — Present · US
As a Security Services (S2) Arctic Wolf Networks Certified Concierge Security Engineer (CSE - attained 2022 and recertified 2025) I am actively delivering on world-class security services on behalf of our clients. The CSE owns the technical relationship with their assigned customers and leverages their cross-domain expertise to fulfill these key responsibilities:• Technical point of contact to cultivate and maintain an outstanding partnership to delight and protect our AWN customers including my team assigned Managed Service Providers; their clientele.• Supports the direct delivery of AWN and endpoint security solutions to customers, including tasks such as investigating security events, configuring, troubleshooting, and verifying data sources, and report customization; delivery.• Actions or escalates customer requests for guidance, information, or support in a timely manner, including coordinating efforts with other external and internal teams, as needed.• Proactively interacts and communicates with internal and external stakeholders.• Actively mentors potential Security Analysts, onboard Junior Security Analysts and Engineers to support their professional growth.The CSE role combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant. A successful CSE possesses a strong ability to communicate, educate, and share information effectively with technical and non-technical people.
Education
WESTMINSTER COLLEGE - Salt Lake City, UT
Bachelor of Science - BS, Business Administration and Management, General
1993
UNIVERSITY of PHOENIX ONLINE - Phoenix, AZ
Master of Science - MS, Computer Information Systems
2004
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