Jason H.
Assistant Community Manager @RPM Living
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WORK HISTORY
Assistant Community Manager @RPM Living
Omaha, NE, US
As an Assistant Community Manager, I support daily property operations while ensuring residents receive exceptional service and the community functions efficiently. My role bridges resident relations, leasing support, financial administration, and operational oversight to help maintain a high-performing, well-managed property.Key Responsibilities:Assist in overseeing day-to-day community operations, ensuring a clean, safe, and welcoming environment for all residents.Support leasing functions, including conducting tours, processing applications, preparing lease agreements, and managing renewals.Build strong relationships with residents by providing responsive communication, addressing concerns, and facilitating positive living experiences.Assist with rent collection, ledger management, payment processing, and enforcing community policies in alignment with company standards.Coordinate maintenance requests, follow-up on work orders, and ensure timely resolution with the maintenance team.Help manage resident events, community engagement initiatives, and communication to strengthen retention and satisfaction.Maintain accurate documentation, reports, and CRM records to support operational efficiency and compliance with Fair Housing and company policies.Monitor market conditions and competitor trends to support pricing, marketing strategies, and occupancy goals.Collaborate closely with the Community Manager and onsite team to improve processes, resolve issues, and achieve property performance targets.Through a combination of customer service, organizational skills, and operational support, I contribute to building a positive community, maintaining strong occupancy, and ensuring the overall success of the property. I take pride in creating an environment where residents feel valued and where the community can thrive.
EDUCATION
DeVry University
Bachelor of Business Administration (BBA), Hospitality Administration/Management
ABOUT JASON H.
I’m a results-driven Sales & Operations Professional with a strong background in business development, relationship management, and process optimization. With experience across sales, leasing, account management, and human resources, I’ve developed a keen ability to streamline workflows, build strong client relationships, and drive growth in dynamic environments.My time as a Human Resources Specialist (42A) in the Virginia Army National Guard strengthened my skills in HR operations, compliance, and personnel management, while my roles in sales and leasing refined my ability to identify client needs, negotiate solutions, and exceed targets.In addition to my hands-on experience, I hold a Google Project Management Certification, equipping me with the skills to effectively manage projects, optimize processes, and improve team efficiency. I thrive in fast-paced, high-growth environments where I can take ownership, collaborate cross-functionally, and contribute to strategic success. Key Skills: Sales & Business Development | Customer & Client Relations | HR Operations | Project Management | Process Optimization | CRM & SaaS Tools | Compliance & Risk ManagementI’m always open to connecting with like-minded professionals and exploring new opportunities. Let’s connect!
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