Jason Hartis

About Jason Hartis

Jason Hartis has extensive experience in customer service, technical support, and sales roles across various industries, including electronics, telecommunications, retail, and health insurance. His career spans from technical support specialist roles to sales advisory positions, demonstrating strong problem-solving and analytical skills aimed at driving revenue growth.

Experience

1. Delivery Specialist

   DoorDash

   Dec 2025 — Present · Dallas-Fort Worth, TX, US

   The Frontline: The Dasher (Independent Contractor)The most visible face of the company, the Dasher, is an independent delivery professional responsible for the \"last-mile\" logistics. This role requires high autonomy and physical endurance.Order Fulfillment: Dashers use the mobile application to accept delivery opportunities. Once accepted, they navigate to merchant locations (restaurants, grocery stores, or pharmacies) and ensure the order is complete and handled according to food safety standards.Logistics & Navigation: Using GPS and real-time traffic data, Dashers must determine the most efficient routes to ensure on-time delivery. This involves navigating complex apartment complexes, gated communities, and urban centers.Customer Interaction: Dashers provide the final touchpoint of the customer experience. This includes following specific drop-off instructions (e.g,\"leave at door\" or \"hand to resident\"), verifying identification for alcohol deliveries, and maintaining a professional demeanor to ensure high customer ratings.Shop & Deliver: Beyond simple pickups, some Dashers perform \"Shop & Deliver\" tasks where they act as personal shoppers, selecting items from grocery shelves, managing substitutions through the app, and processing payments with a Red Card.

Education

• Coronado High School

  High School, General Studies

• Texas Tech University - Rawls College of Business

  Bachelor’s Degree, Management Information Systems, General

  2005 — 2008

Skills

• Computer Networking
• Computer Hardware
• Retail Sales
• Windows 8
• Merchandising
• Social Networking
• Mobile Devices
• Social Media Marketing
• Digital Video
• Digital Audio
• Digital Media
• Powerpoint
• Microsoft Excel
• Retail
• Databases
• Hipaa
• Access
• Computer Security
• Networking
• Windows Xp
• Technical Support
• Internet Troubleshooting
• Customer Retention
• Customer Service
• Management
• Team Building
• IT Hardware Support
• Linux
• Call Centers
• Computer Maintenance
• Telecommunications Billing
• Microsoft Word
• Billing Services
• Team Leadership
• Virtualbox
• Social Media
• Information Technology
• Customer Support
• Ubuntu
• Troubleshooting