Jason E. Burson

Experience

1. Training & Development Manager

   Royal Caribbean Group

   Oct 2008 — Present · Tampa/St. Petersburg, FL, US

   Responsible for conducting training sessions covering specified areas such as on-the-job training, diversity, harassment, ethics, guest service, sales techniques, health and safety practices, public relations, refresher training, leadership and managerial training, and promotional development• Responsible for providing professional internal consulting that creates measurable performance solutions and long-term growth and development for all Royal Caribbean employees.• Responsible for auditing and preparing reports for shore side and shipboard management of employee training.• Responsible for consulting with management to conduct training and development needs analysis that identifies what knowledge and skills of officers, staff and crew need to perform at or above our brand performance standards for employees from over 65 different countries.

Education

• Alabama Agricultural and Mechanical University

  Bachelors

  1994 — 1999

Skills

• Succession Planning
• Employee Engagement
• Onboarding
• Talent Management
• Conflict Resolution
• Personnel Management
• Internet Recruiting
• Technical Recruiting
• College Recruiting
• Peoplesoft
• Management
• Benefits Administration
• Applicant Tracking Systems
• Interviews
• Leadership Development
• New Hire Orientations
• Workshop Facilitation
• Organizational Development
• Employer Branding
• Resume Writing
• Employee Benefits
• Career Development
• Hiring
• Deferred Compensation
• Performance Management
• Employee Training
• Training Delivery
• Employment Law
• Organizational Effectiveness
• Workforce Planning
• Management Development
• Customer Service
• Executive Coaching
• Sales
• Talent Acquisition
• Labor Relations
• Career Counseling
• Leadership
• Employee Relations
• Hris