Jason Dunn-Ford

About Jason Dunn-Ford

I am an experience health care professional who excels most when the pressure is on. I am also a self-motivated individual with excellent teamwork skills combined with the discipline to work extremely well on his own if required. Strong organizational and communication skills involving the ability to disseminate information and knowledge whilst listening and putting into practice advice and instructions.

Experience

1. Arbitration Specialist Team Lead

   HaloMD

   Sep 2024 — Present · Fitzgerald, GA, US

   Halo MDTeam Lead (Arbitration) – 9/16/2024 – CurrentHaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements. As a Team Lead, I supervise and coordinate the staff\'s daily operations. My jobs functions are as follows: Analyze workflow reports to determine cases eligible for state IDR process.I schedule daily meetings with my team to coach, monitor, and supervise the arbitration specialists assigned to me.Assist with identification of trends by Arbitrators/Mediators, providers, and Health Plans.Identify system errors and collaborate with other departments to find solutions.Develop and organize reports into a format that can easily be evaluated by both Leadership and arbitration specialists.I review and prioritize key tasks and meet with upper management to provide updates of findings and outcomes.Work with external vendors such as the State Department of Insurance (DOI) personnel and arbitrators to assist with issues and resolutions.Coordinate and complete special projects and other duties as assigned.I have honed strong organizational, analytical, and problem-solving skills over years of healthcare experience.I have extensive knowledge of the insurance industry.I pride myself on using professionalism in all dealings, both internal and external customers.

Education

• Rutgers University

  Bachelor of Applied Science (B.A.Sc.), Psychology

  2003 — 2007

Skills

• Business Strategy
• Medical Terminology
• Personal Care Services
• Conflict Resolution
• Marketing
• Medicaid
• Process Improvement
• Microsoft Office
• Clinical Research
• Medicare
• Chha
• Training
• Team Building
• Medical Social Work
• Business Process Improvement
• Motivational Speaking
• Public Speaking
• Hospitals
• Psychological Assessment
• Utilization Review
• Health Insurance
• Managed Care
• Utilization Management
• Strategic Planning
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Microsoft Outlook
• Healthcare
• Leadership
• Events Coordination
• Customer Service
• Counseling Psychology
• Healthcare Management
• Microsoft Excel
• Powerpoint
• Microsoft Word
• Care Management