Jason Decoteau
Account Manager at ICON plc
- Role
- Account Manager at ICON plc
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Jason Decoteau
A client-driven professional with nearly 20 years of leadership, communications and team-building expertise within the translation (localization) industry.
Experience
Account Manager
Jun 2019 — Present · Raleigh-Durham-Chapel Hill, NC, US
Working in ICON\'s Language Services division, I am a primary contact for several key pharma clients, advising them on translation of patient health questionnaires (PROs) in clinical trial settings. My daily activities are customer-focused and involve researching PRO author/copyright requirements, scoping projects, providing cost estimates and executing contracts. I also initiate internal translation projects, work to meet monthly invoicing targets, provide ad-hoc, high-level guidance to project managers and coordinate final deliverables while maintaining a high level of customer satisfaction.
Education
University of Hartford
Bachelor of Arts (B.A.)
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