Jason Dark

Healthcare Tech Leader | Customer Success Executive | Delivery Lead | Client Partner | Portfolio, Program, & Project Management

Role
Customer Success Executive at ServiceNow
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Jason Dark

Established IT transformation and execution leader with 20+ years of extensive experience in successfully leading IT organizations and managing large and complex projects from inception to completion across diverse industries.My expertise spans both technical and business domains, allowing me to bridge the gap between strategic objectives and technical execution. I am adept at managing cross-functional teams, developing detailed program roadmaps and project plans, and ensuring timely delivery within budget constraints. My strong technical acumen enables me to understand intricate project requirements, while my business insight ensures alignment with organizational goals and stakeholder expectations.I excel at stakeholder communication, risk assessment, and implementing innovative solutions to overcome challenges. By leveraging my well-rounded knowledge, strong organizational skills, and results-driven approach, I have consistently delivered projects that meet or exceed expectations, driving operational efficiency and delivering measurable value for the organizations I have supported.

Experience

  1. Customer Success Executive

    ServiceNow

    Sep 2025 — Present

Education

  • Indiana University Bloomington

    Bachelor of Arts, Double Major: Political Science & Criminal Justice

  • Indiana University - Kelley School of Business

    MBA, Strategic Management and Finance

  • Ball State University

    Masters of Science, Information & Communication Sciences

Skills

  • Software Development Life Cycle (Sdlc)
  • Vendor Management
  • Strategic Consulting
  • Management Consulting
  • Executive Management
  • Manufacturing
  • Pbm
  • IT Executive Management
  • Operations Management
  • Enterprise Software
  • Enterprise Architecture
  • Healthcare Information Technology (Hit)
  • Icd-10
  • Health Information Exchange
  • Cross-Functional Team Leadership
  • Healthcare Consulting
  • Strategy
  • Leadership
  • Analysis
  • Requirements Analysis
  • Business Architecture
  • Conflict Resolution
  • Healthcare
  • Business Development
  • Business Intelligence
  • Healthcare Information Technology
  • Sdlc
  • IT Operations Management
  • Solution Architecture
  • Strategic Planning
  • Saas
  • Ehr
  • Integration
  • Project Portfolio Management
  • Change Management
  • Business Process Improvement
  • Project Management
  • Product Management
  • Management
  • Professional Services

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Jason Dark — Customer Success Executive at ServiceNow in Charlotte, NC, US | Unifers