Jason Cisneros
- Role
- Product Manager Iii at Expedia Group
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jason Cisneros
As a Product Manager at Expedia Group, I bring over four years of experience in…
Experience
Product Manager Iii
Mar 2020 — Present
Led the successful onboarding of a new partner onto our in-house data analytics tool, resulting in a 15% increase in daily active users (DAU) in the first quarter post-onboarding * Developed and launched a custom filter save feature that preloaded reports to users’ preferences, which increased productivity and has been adopted by over 90% of daily users * Implemented a channel agnostic feature to allow customers to avoid long hold times and quickly connect with a call center agent by contacting customers once an agent is available, resulting in upwards of a hundred thousand in annual operational cost savings * Identified call center inefficiencies by developing new agent productivity dashboards which increased agent productivity by 25%
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