Jason Benjamin

Manager, Service Desk - Fortress Security Risk Management

Role
Service Desk Manager at Fortress Security Risk Management
Location
Akron, OH, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Jason Benjamin

Results-driven IT professional with over 25 years of experience in leadership, technical expertise, and customer service. Skilled in team building, systems administration, maintenance, and repair across server and client-side environments. Adept at working independently and collaboratively to deliver solutions, with exceptional problem-solving abilities and a talent for understanding and addressing user challenges. Invited to serve on the Microsoft IT Advisory Council.Team Leadership & Development Strategic Planning Process OptimizationCollaboration Budget Management AdaptabilityVendor Management Effective Communication Data-Driven InsightsProject ManagementChange Management Exceptional Customer RelationsProblem-Solving Technology IntegrationRisk Management

Experience

  1. Service Desk Manager

    Fortress Security Risk Management

    Mar 2025 — Present · Cleveland, OH, US

Education

  • ITT Technical Institute

    Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications

  • Wright State University

    Computer Engineering

Skills

  • Windows Xp
  • Process Improvement
  • Team Building
  • Networking
  • Disaster Recovery
  • Manufacturing
  • Active Directory
  • Windows Server
  • Windows 7
  • Business Process Improvement
  • Group Policy
  • Network Administration
  • Product Development
  • Access
  • Troubleshooting
  • Servers
  • Microsoft Exchange
  • System Administration

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Jason Benjamin — Service Desk Manager at Fortress Security Risk Management in Akron, OH, US | Unifers