Jason Benjamin
Manager, Service Desk - Fortress Security Risk Management
- Role
- Service Desk Manager at Fortress Security Risk Management
- Location
- Akron, OH, US
- LinkedIn followers
- 500 followers
About Jason Benjamin
Results-driven IT professional with over 25 years of experience in leadership, technical expertise, and customer service. Skilled in team building, systems administration, maintenance, and repair across server and client-side environments. Adept at working independently and collaboratively to deliver solutions, with exceptional problem-solving abilities and a talent for understanding and addressing user challenges. Invited to serve on the Microsoft IT Advisory Council.Team Leadership & Development Strategic Planning Process OptimizationCollaboration Budget Management AdaptabilityVendor Management Effective Communication Data-Driven InsightsProject ManagementChange Management Exceptional Customer RelationsProblem-Solving Technology IntegrationRisk Management
Experience
Service Desk Manager
Fortress Security Risk Management
Mar 2025 — Present · Cleveland, OH, US
Education
ITT Technical Institute
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
Wright State University
Computer Engineering
Skills
- Windows Xp
- Process Improvement
- Team Building
- Networking
- Disaster Recovery
- Manufacturing
- Active Directory
- Windows Server
- Windows 7
- Business Process Improvement
- Group Policy
- Network Administration
- Product Development
- Access
- Troubleshooting
- Servers
- Microsoft Exchange
- System Administration
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