Jason Bays
Manager of Incident Response at Southwest Airlines
- Role
- Assistant Manager - Incident Response at Southwest Airlines
- Location
- San Mateo, CA, US
- LinkedIn followers
- 500 followers
About Jason Bays
Incident Response and LUVing it at Southwest, Master in Cyber Forensics from Purdue University (Boiler Up!), and all-around geek.
Experience
Assistant Manager - Incident Response
May 2024 — Present · San Mateo, CA, US
Currently leading the Incident Response team at Southwest Airlines- Act as a people leader for seven direct reports, formally managing the Incident Response function- Develop metrics dashboards and seek ways to improve key metrics such as MTTR and MTTA while providing visibility and context to senior management- Advise on new security software and vendor procurement, including participating in Request for Proposal (RFP) processes- Manage and maintain the budget for the Incident Response team as well as seeking opportunities to keep costs low and improve process efficiency- Develop, review, test, and maintain the Incident Response plan and participate in regular tabletop exercises to validate the plan- Oversee new deployments of alerting and content engineering by collaborating with both internal and external teams.
Education
Purdue University - Office of the Vice Provost for Graduate Students and Postdoctoral Scholars
Master of Science - MS, Cyber Forensics
2017 — 2019
Purdue University
Bachelor of Science - BS, Computer Information Technology
2013 — 2017
Skills
- Team Leadership
- Information Technology
- Java
- Interpersonal Communication
- Program Management
- Social Media
- Team Building
- Sql
- Visio
- Data Analysis
- Html
- Project Management
- Training
- C#
- Microsoft Office
- Computer Software Training
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