Jason Alexander

About Jason Alexander

EDUCATION Bachelor of Arts, Marketing/Management University of Cincinnati, Cincinnati, Ohio (December 2005)Worked part-time while maintaining full-time student status throughout college career. SUMMARY OF STRENGTHS • Well organized, reliable and responsible.• Initiative working with others or independently. • Positive attitude toward job responsibilities.• Goal oriented- open to new ideas and challenges.• Illustrates a strong desire to learn from supervisors.• Demonstrating creative problem solving skillsEMPLOYMENT HISTORYAssistant Retail Manager Verizon Wireless, Wilmington, Ohio (August 2008 to present)• Organizing customer traffic.• Coach Sales Representatives on how to hit 100% of scorecard on a daily basis.• Responsible for opening and closing procedures. • Train and mentor new employees.• Respond to all customer requests, inquires, and special orders. Customer Service Delivery Driver ABS Business Products, Sharonville, Ohio (July 2007 April 2008)• Delivered and picked up copier machines/supplies to customers.• Familiarized customers with initial set-up of copier machines.• Had a 0 % damage rate on copiers upon delivery and pick up. • Answered any questions or inquires made by customer.Service Manager FedEx Ground, Sharonville, Ohio (March 2006 to June 2007) • Helped Team Cincinnati achieve #1 Dock in national competition.• Managed eight to ten package handlers• Received high approval rating of at least 80% from contractor drivers on service.• Tracked daily performance numbers of workers and gave feedback to improve service.• Administered bi-monthly report of inventory.• Organized nightly pre-sort meetings with staff. Dillard’s Management Intern Crestview Hills Dillard’s, Crestview Hills, Kentucky (June 2005 to October 2005)• Shadowed each manager in every facet

Experience

1. Director

   Verizon

   Feb 2025 — Present · Cincinnati, OH, US

Education

• University of Cincinnati

  Bachelor's degree, Business Administration and Management, General

  2001 — 2005

Skills

• Customer Service
• Sales Management
• Sales Process
• Project Management
• Microsoft Office
• Sales
• Leadership
• Customer Satisfaction
• Telecommunications
• Wireless
• Team Leadership