Jasmyne Austin

Head of Customer Relations @NinjaPromo: Your All-In-One Marketing Solution

US

As a Head of Customer Relations, my most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible. This is an important role because employees may not understand their contribution to customer satisfaction. Good communication skills are essential and the ability to motivate, inspire and generally lead a team of people to maximize customer retention and create new opportunities.

Miami University

Bachelor's degree, Marketing/Marketing Management, General