Jasmyn Alvarez

About Jasmyn Alvarez

I am a solution-focused, proactive thinker striving to deliver your mission through exceptional customer service, strategic relationship development and anticipating customer needs. My interdisciplinary background is a foundation for adaptation, problem solving, and effective communication with diverse clients and coworkers. Ideal positions include Salesforce Consultant and Salesforce Administrator. I specialize in Salesforce Nonprofit Cloud for Fundraising, Programs and Case Management, and Grantmaking. Additionally, I am adept in Nonprofit Success Pack and Program Management Moduel and migrating data from NPSP and PMM to Nonprofit Cloud.The following experiences allow me to be an ideal candidate across multiple industries:• Ability to make the big ask• Comfortable with difficult conversations• Expectations and experience setting• Detailed, strategic planning to meet company goals• Wearing multiple hats with limited resources• Self-aware, compassionate and empathetic• Experience onboarding customers, communicating high level concepts• Analyzing data and evaluating effectiveness of past work • Listen to understand people and connect them with their next great opportunity (up-selling)• Experience in using CRM platforms and troubleshooting problems • Marketing through multiple channels (social media, emails, mailers, letters, phone, networking)• Growth-oriented and constantly learning • Experience in non-profits, B2B, small companies, small departmentsSpecial Skills: Salesforce | Growth mindset | Entrepreneurship | Problem solving | Diplomacy | Listening to understand | Expectation setting | Planning + coordinating | Compassion | Written communication | Marketing | Self awareness | Freshdesk + Zendesk | Microsoft Suites + Teams |Google Drive | eTapestry (CRM)Want to connect? Send me an email at j••••••@gmail.com.

Experience

1. Salesforce Administrator

   Buzzbold

   Jun 2024 — Present · US

Education

• Chiang Mai University

  Study Abroad

  2013 — 2013

• Washington State University

  Bachelor of Arts (B.A.)

  2010 — 2014

• South Kitsap High School

  Diploma

  2007 — 2010

Skills

• Travel
• Facebook
• Social Networking
• Development & Implementation of Marketing Plans
• Social Media
• Market Research
• Public Speaking
• Microsoft Word
• Team Leadership
• Marketing
• Press Release Drafting
• Volunteer Recruiting
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Leadership
• Recruiting
• Research
• Time Management
• Writing
• Customer Service
• Event Planning
• Community Outreach
• Teamwork
• Microsoft Office
• Sales
• E-Newsletter
• Data Analysis
• Blog Marketing