Jasmine L.
Technical SME
- Role
- Associate Consultant with Hcl Tech at HCLTech
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jasmine L.
A Software Engineer by profession, Work experience in the field of Application Packaging, Citrix VDI technologies and client support.My specialty is Citrix support and service desk/ help desk support and Project Coordination all in one. I have experience in provision user accounts, groups, monitor system performance, generate health reports, and support enterprise virtual desktop infrastructure (VDI) service, troubleshooting, and deploy resolutions. Analyze and report VDI services health and Maintain service level agreements with clients. my recent experience includes project coordination and facilitating on shore and offshore teams to accomplish the project deadlines. I have gained experience in efficient management of tasks, Work requests, projects and aligning with the teams to focus on client\'s goals and objectives.
Experience
Associate Consultant with Hcl Tech
Feb 2024 — Present · US
Education
Stanley Degree and PG College For Women
Masters in Commerce (MCOM), Quantitative Analysis and Computer science
2000 — 2002
St.Francis College for women
BCOM, Finance
1997 — 2000
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