Jasmine Walea McHenry
Welcoming. Elevated. Caring.
- Role
- Human Resources Manager, in Flight Services at Delta Air Lines
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Jasmine Walea McHenry
Dynamic and empathetic leader with over a decade of experience in driving strategic HR…
Experience
Human Resources Manager, in Flight Services
Dec 2021 — Present · Seattle, WA, US
Served as a strategic partner to 1,500+ Seattle and Honolulu-based flight attendants and respective leaders.Developed strong relationships of trust with individuals, employee groups, and leaders.Actively collected, interpreted, and reported on data to anticipate themes and needs, and used data accordingly to improve annual process cycles.Served as an employee and company advocate by representing In Flight Services on various committees.Implemented new technologies and tools to optimize daily activities, leading to increased accuracy in data reporting and analysis.Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.Monitored and handled employee claims involving performance-based and harassment incidents.Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.Fostered a positive work environment by promoting strong teamwork, open communication, and employee recognition initiatives.Enhanced client satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Champlain College
Master of Business Administration - MBA
2019 — 2021
California Lutheran University
Bachelor
California Lutheran University
Master's Degree
2012 — 2014
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