Jasmine L. Martinez

Master Trainer Behavior Analyst @Safety-Care by QBS

MA, US

Conducting and implementing QBS training programs as prescribed and dictated in training manuals and other directive materialsArranging and traveling to customer sites to conduct multi-day training programs in the US or internationally as assignedCompleting and submitting paperwork in a timely, accurate manner, including but not limited to training records and expense reportsMaintaining and promoting customer service and satisfaction through professional behavior, responding to and/or resolving questions, concerns, and complaints in a professional, thorough, and timely mannerAssisting with customer support by responding to emails or phone calls and through our online support systemSupporting sales and marketing team through participation in activities including but not limited to in-person and web-based presentations of QBS products and services, newsletters and other publications, sales meetings with prospective customers, customer service calls, exhibit booth duties, and other activities as assignedParticipating in the design, development, and refinement of training materials to meet the future needs of QBS clientsMaintaining certification as a BCBA and maintaining knowledge of current literature in applied behavior analysisCompleting other duties as assigned

Florida Institute of Technology

Master of Arts - MA, Organizational Leadership

Rider University

Master of Arts (M.A.), Applied Psychology

Rider University

Bachelor of Arts (B.A.), Psychology