Jasmine Ines

Client Success Leader

Role
Business Program Manager (Microsoft) at RedCloud Consulting
Location
Renton, WA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Jasmine Ines

A seasoned, enthusiastic Client Success Leader known for driving customer satisfaction, loyalty, and revenue growth for Fortune 500 brands. Expertise includes building and leading cross-functional teams, fostering strong client relationships, and ensuring the successful delivery of products and services to meet evolving customer needs. Fluent at developing scalable processes to optimize customer onboarding, retention, and expansion strategies, with a proven track record of reducing churn and increasing upsell opportunities. Skilled in data-driven decision-making and performance analysis to enhance the customer experience and achieve key business outcomes.Recognized for a collaborative leadership style, adaptability in fast-paced environments, and a commitment to continuous improvement and knowledge sharing. Strong background in working with diverse industries and managing high-value clients, consistently delivering value and aligning with long-term business goals. Passionate about enhancing customer journeys through innovative solutions and driving success through meaningful partnerships.Always happy to chat via LinkedIn Messager

Experience

  1. Business Program Manager (Microsoft)

    RedCloud Consulting

    Jan 2024 — Present

Education

  • University of Washington

    Bachelor of Arts (B.A.), English Language and Literature, General

    2005 — 2009

  • Seattle Community College-South Campus

    Viticulture and Enology

    2015

Skills

  • Marketing Analysis
  • Customer Service
  • Wine
  • Microsoft Powerpoint
  • Consumer Insights
  • Microsoft Excel
  • Powerpoint
  • Business Process Improvement
  • Program Execution
  • Training
  • Logistics
  • Management
  • Retail
  • Process Scheduler
  • Marketing/Promotions
  • Research
  • Supply Chain
  • Process Improvements
  • Merchandising
  • Teamwork
  • Outlook
  • Business Development
  • Leadership
  • Inventory Management
  • Relationship Building
  • Process Improvement
  • Social Impact
  • Time Management
  • Team Leadership

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jasmine Ines — Business Program Manager (Microsoft) at RedCloud Consulting in Renton, WA, US | Unifers