Jasmine C. Rice

About Jasmine C. Rice

Healthcare professional with 10+ years of experience in the large-scale healthcare and…

Experience

1. Business Operations Manager

   Texas Children's Hospital

   Nov 2021 — Present · Houston, TX, US

   Serving as the enrollment and eligibility team\'s participation in the hospital management Medical Policy Committee as the subject matter expertise to ensure an understanding of requirements, possible system constraints, and projected timelines.• Led cross-functional workgroups to create and implement best practices across multiple departments, fostering collaboration, problem-solving, and organization alignment.• Facilitating communication and influencing business partners in discussions related to configuration solutions for new business processes, ensuring customer needs were addressed effectively.• Developed and implemented policies, procedures, and guidelines to ensure compliance with federal and state regulations, leading to a 100% compliance rating with state government for enrollment essentials.• Maintained regular communication with project stakeholders regarding the progress of the project/assessment, ensuring transparency and alignment with organizational goals. • Within six months, denial claims decreased by 4%, resulting in cost savings of Actively participated in task forces and director-level committees, representing leadership or eligibility responsibilities and contributing to strategic decision-making.• Delivers metrics and SLA inventory reports to Executive leadership as needed, providing insights into performance and opportunities for improvement.• Creates MS Office PowerPoint presentations to illustrate the team\'s progress, new initiatives, and/or work plans, engaging stakeholders and ensuring alignment with organizational objectives.• Identify opportunities and short-term goals for the staff that fit business needs and support organizational goals, fostering employee development and engagement.• Mentor staff on creating career/professional development paths leveraging interests, experience, and performance, promoting a culture of continuous learning and growth.

Education

• Prairie View A&M University

  Doctorate of Business Administration, Business, Management, Marketing, and Related Support Services

• University of Saint Joseph

  Master’s Degree, Biology, General

  2014 — 2016

• University of Arkansas at Little Rock

  Bachelor of Science (B.S.), Biology, General

  2012

Skills

• Process Improvement
• Team Building
• Management
• Pharmaceutical Industry
• Business Process Improvement
• Hospitals
• Healthcare
• Hipaa
• Microsoft Office
• Sales
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Pharmacueticals
• Research
• Public Speaking
• Strategic Planning
• Data Analysis
• Medicine
• Community Outreach
• Physicians
• Leadership
• Pharmacy Automation
• Customer Service
• Ambulatory Care
• Patient Education
• Training
• Software Documentation
• Program Management
• Healthcare Industry
• Cross-Functional Team Leadership
• Healthcare Consulting
• Event Planning
• Microsoft Excel