Jasmine Z.

Experience

1. Practice Coirdinator 2

   UCSF Health

   May 2023 — Present · US

   Deliver exceptional patient care by upholding UCSF PRIDE values, ensuring a positive experience from greeting to check-out.Manage daily scheduling for providers, including handling cancellations, creating referrals, and coordinating in-person appointmentsEnsure clinic areas (lobby, front desk, flu stats in) are stocked and organizedCollaborate with the patient care team to streamline scheduling, insurance verification, and ensure seamless patient care.Verify patient insurance benefits (Medi-Cal, Medicare, Anthem, Aetna, BlueCross, United Medicare, UMR) through calls and online platforms, ensuring in-network coverage and visit limits.Monitor and update patient insurance coverage to determine authorization requirements for continuous care.Submit new authorization requests, proces approved authorizations, and handle retroactive authorizations for past visits without approvalProcess new applications for the Community Care Fund, assisting patients with eligibility and application statusProvide information on approved treatments and funding allocations, addressing patient inquiries about the programConduct onboarding and training for new employees, ensuring proficiency in daily practice coordinator duties and scheduling workflows.

Education

• City College of San Francisco

  Associate's degree

  2013 — 2016

• San Francisco State University

  Bachelor of Business Administration - BBA

  2017 — 2021