Jasmine Snow

Customer Success Manager | UX + Engineering Background | Helping SaaS Users Succeed

Role
Front End Engineer at Dreami
Location
Houston, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Jasmine Snow

Customer Success Manager passionate about empowering users and driving long-term customer satisfaction in SaaS. Combining a strong UX/UI design background with proven experience in onboarding, user activation, and retention, I serve as the bridge between product and customer outcomes. I specialize in translating customer feedback into actionable strategies, designing seamless onboarding experiences, and building scalable success processes that increase adoption, reduce churn, and deepen user engagement. My mission is to deliver exceptional, personalized support that helps customers achieve their goals while strengthening loyalty and driving business growth.

Experience

  1. Front End Engineer

    Dreami

    Mar 2021 — Present · US

    Dreami harnesses the power of technology to break down the barriers to equitable mentorship and career development. Say hello to mentoring for all. Backed by: Techstars, Pivotal Ventures, 757 Accelerate and Antler As featured in: San Francisco Business Times, Nasdaq, Business Insider, 500 Startups

Education

  • General Assembly

    Computer Software Engineering

    2020

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Jasmine Snow — Front End Engineer at Dreami in Houston, TX, US | Unifers