Jasmine Ngai
Field Service Engineer @Lasertec Corporation
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WORK HISTORY
Field Service Engineer @Lasertec Corporation
Santa Clara, CA, US
Troubleshot electro-mechanical issues with RCA & CAPAs to minimize downtime and optimize utilization by 20%• Executed 30+ critical software upgrades across semiconductor inspection tools with system validation• Boosted tool uptime and OEE by 10% using advanced Excel analytics on equipment health and utilization• Implemented training programs and skills tracking to accelerate onboarding and boost team proficiency by 25%
EDUCATION
University of California, Riverside
Mechanical Engineering
University of California, Davis
Mechanical Engineering
ABOUT JASMINE NGAI
Field Service Engineer at Lasertec
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