Jasmine Soni
Senior Manager | PMP® certified | Agile Scrum guide | Healthcare | GxP Compliance | Azure | Data Engineering
- Role
- Senior Project Manager at LTIMindtree
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jasmine Soni
I have 15+ years of experience in IT. Experience working in a global delivery environment, with strong managerial, analytical, and problem-solving skills.Key Roles and Responsibilities:• Manage the delivery and operations of the portfolio of projects across IT Operations, Application Development, Maintenance, and Customer Support.• Pragmatic approach to business growth through delivery excellence with direct accountability on profitability, customer satisfaction, and people development.• Manage diverse and large geo-distributed team sizes that are in the range of 100-150 FTEs. • Accountability for managing the delivery of a portfolio of engagements across multiple customers in the IT operations, platform maintenance, and customer support domains.• Manage customer relationships in the account from a delivery perspective and achieve best- in-class satisfaction.• Accountable for the fulfillment of new roles, managing the end-to-end process for fulfillment and onboarding, and for key engagement KPIs such as service level and CSAT.• Manage operational parameters like revenue recognition, resource utilization, attrition, gross margin, competency mix, campus talent induction, and manage business growth effectively.• Responsible for people, attrition management, career planning, and development of the team.• Drive domain initiatives in the delivery organization and have knowledge specific to customer business processes.• Provide continuous monitoring methods for the stability of existing processes.• Conduct regular reviews of project progress and report status to internal delivery leadership.• Ensure all projects are compliant with basic PM and delivery processes such as guidance, staffing, and invoicing.• Conceive innovative, high-value solutions for clients in areas of technology or process improvement.• Identify interdependencies and work to develop plausible solutions.• Pro-active Risk and Escalation Management.
Experience
Senior Project Manager
May 2025 — Present · NJ, US
Education
NIIT Ltd, Mumbai
SQA using IBM Rational, Software testing usnig IBM tool
2011 — 2011
Atharva College Of Engineering
Bachelor of Engineering (BE), Electronics and TeleCommunicaitons
2006 — 2010
Binary Intellect
Programming ASP.NET MVC And Web API
2015 — 2015
Smt.J.B.Khot High School-2
SSC, general
2004
NIIT Ltd, Mumbai
Diploma, ASP Dot Net Technology (DDNT) 3.5
2010 — 2011
Mithibai College
HSC, Science
2004 — 2006
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