Jasmine Hughes
Emory Goizueta MBA Candidate | CX Strategist
- Role
- Reservations & Customer Care - Channel Experience Strategy at Delta Air Lines
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Jasmine Hughes
I’m passionate about solving complex problems at the intersection of strategy, customer…
Experience
Reservations & Customer Care - Channel Experience Strategy
May 2022 — Present · Atlanta, GA, US
Design and lead innovative and strategic initiatives for the Voice channel, enhancing experiences for 80K+ customers daily while reducing operational costs and improving satisfaction.
Education
Emory University - Goizueta Business School
Master of Business Administration - MBA
2025 — 2026
Howard University
Bachelor of Business Administration (BBA)
2014 — 2018
Skills
- Leadership
- Data Analysis
- Public Speaking
- Project Management
- Management
- Powerpoint
- Microsoft Excel
- Research
- Event Planning
- Microsoft Word
- Visio
- Customer Service
- Microsoft Office
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