Jasmine Jones

About Jasmine Jones

I possess a unique combination of analytical and leadership skills, with excellent organization and prioritizing abilities. A capable Client Support Specialist offering 11 years of sales, sales management, and experience in building relationships across multiple channels, complex project management, developing strategy and execution and public speaking. Strong background in client relationship building, sales acquisition, client retention and account management. Looking to use my transferrable skills to jump into a career outside of sales.

Experience

1. Lead Client Support

   AT&T

   Apr 2024 — Present · Columbia, SC, US

   Lead role responsible for channel support of complex products.Oversees daily activities and Mobility Lifecycle Management function for the Mobility team inclusive of order management and client satisfaction responsibilities.Assists sales team to assemble a holistic view of customers business, which may include records of proposals, contracts and network inventories across multiple platforms and product lines.Responsible for providing support to business clients and being the customer advocate.

Education

• University of Phoenix

  Master of Business Administration (M.B.A.), Human Resources

  2015 — 2017

• University of South Carolina

  Bachelor of Business Administration (B.B.A.), Human Resources Management

  2009 — 2013

Skills

• Leadership
• Facebook
• Customer Service
• Task Management
• Highly Committed
• Powerpoint
• People-Oriented
• Human Resources
• Microsoft Word
• Team Leadership
• Merchandising
• Management
• Time Management
• Retail
• Microsoft Office
• Sales
• Motivated Self-Starter
• Customer Satisfaction
• Outlook
• Sales Management
• Event Planning
• Teamwork