Jasmine Johnson
Social Science Specialist (Crisis Responder) @U.S. Department of Veterans Affairs
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WORK HISTORY
Social Science Specialist (Crisis Responder) @U.S. Department of Veterans Affairs
The Veterans Crisis Line (VCL) connects Veterans and Service members in crisis, along with their families and others, with qualified Social Science Specialists (Crisis Responders) through a confidential toll-free hotline, online chat, or text. Crisis Responders are trained to assist Veterans and Service members through various kinds of behavioral health crisis situations by providing support and referrals to VA and local services. Implements suicide/mental health crisis prevention strategies; Conducts interviews and utilizes assessments tools to assess emotional, functional, and/or psychological conditions; Assists Veterans and their family/friend/significant other with issues regarding the Veterans\' mental health issues, referrals, benefits, support groups;• Provides psycho-education and directs advice regarding suicide/mental illness crisis; Provides support for the identification of veterans at high risk, and coordinates enhanced care; Completes structured diagnostic and clinical assessments; Keeping a caller, texter, or chatter engaged while multi-tasking to document work, look up resources, and instant message for assistance when needed; Prepares and maintains records and reports in accordance with program guidelines; Works collaboratively with other members of the VA Crisis Hotline Program to identify appropriate services for Veterans in crisis; Makes outgoing calls to Veterans if a Veteran has sent an email or letter to the White House, or some other government agency.
EDUCATION
University of North Alabama
Bachelor of Science (BS), Criminal Justice
Bethune-Cookman University
Master of Science - MS, Criminal Justice administration
University of North Alabama
Bachelor of Science (BS), Sociology
Ramsay High School
High School
ABOUT JASMINE JOHNSON
At Guidehouse, my role in Patient Eligibility has honed my skills in communication, team…
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