Jasmine Clark
Administration/Operation
- Role
- Client Relations at Foresters Financial
- Location
- Trenton, NJ, US
- LinkedIn followers
- 500 followers
About Jasmine Clark
Strategic, performance-focused, and results-driven professional offering comprehensive…
Experience
Client Relations
Feb 2019 — Present · Edison, NJ, US
Answer caller’s questions regarding First Investors’ funds, account status, account activity and procedures via incoming telephone calls Provide assistance to clients experiencing difficulty with online access. Document the details of each inquiry and the disposition through internal Mainframe tracking system. Process account information updates and address changes through Company’s internal Mainframe system Research account and transaction records to resolve issues and basic discrepancies. Daily use of Microsoft word and Excel Spreadsheets. Process telephone exchange and redemption requests. Process same day quality review of telephone transactions to ensure processing accuracy
Skills
- Management
- Powerpoint
- Microsoft Office
- Sales
- Microsoft Word
- Public Speaking
- Social Networking
- Time Management
- Customer Service
- Data Entry
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