Jasmeen Kaur
VP Global Operations & Customer Support | COO-Ready | Builder of High-Performing Cultures | Customer-First Digital Transformation | API Strategy | Travel Tech Leader | CREW Founding Member
- Role
- Founding Member at Crew
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Jasmeen Kaur
I’m a global operations and customer experience leader with over two decades of experience driving transformation, scalability, and growth across the travel and tech industries.In my current role as VP of Global Customer Operations & Support at Travelport, I lead large-scale digital transformation initiatives, oversee global API and support operations, and champion customer and employee experience across geographies.I’m passionate about building high-performing teams and cultures that thrive on collaboration, purpose, and operational excellence. Over the years, I’ve led M&A integrations, delivered $1B+ in commercial impact, and helped organizations adapt to change through people-first leadership.My leadership style is grounded in trust, resilience, and strategic alignment. I enjoy bringing clarity to complexity, empowering teams, and ensuring every part of the organization is connected to the customer.As I grow, I continue to invest in learning, mentoring, and connecting with leaders who believe in unlocking business performance through culture, execution, and innovation.
Experience
Founding Member
Feb 2024 — Present
Education
Punjab University
bachalor of commerce, Accounting, Economics, Business Law
1991 — 1994
Skills
- Revenue Analysis
- Hospitality Industry
- Hospitality
- Hotels
- Travel Management
- Yield Management
- Customer Satisfaction
- Team Management
- Account Management
- Travel Technology
- Strategic Planning
- Tourism
- Online Travel
- E-Commerce
- Online Advertising
- Management
- Strategy
- Sales
- Business Development
- Sales Management
- Business Travel
- Gds
- Online Marketing
- Strategic Partnerships
- Contract Negotiation
- Negotiation
- Crm
- Analysis
- International Sales
- Hotel Booking
- New Business Development
- Pricing
- B2b
- Competitive Analysis
- Galileo
- Distribution Strategies
- Revenue Forecasting
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