Jasjeet Singh
Business-Technology Strategist|Digital Transformation|Customer Service experience|RPA/AIBusiness development
- Role
- Head of Digital & Telecom Product Enterprise Architect & Agile Delivery Expert at Vodafone
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Jasjeet Singh
Technology-Driven Professional with a passion and talent for aligning technology architecture, plans, controls, processes, policies and procedures, targeting senior-level assignments in Digital Transformation & Program Management with an organization of high repute, preferably in Tier 1 Cities India • Offering a global, multi-cultural & diversified career of Over 20 Years in Program Management, Business Development, Partner Governance, process designing, Digital Process Transformation, Business Strategy/Planning• Key Business Strategic deliveries: Successfully transform, IT services on GSUITE, Customer Experience Management (Digital CRM), Customer APPs, Chatbots, Voice-Bots, Robotic Process Automation (RPA), CNEM (Artificial Intelligence, Data Science and Machine Learning based network ticket management), Design and deliver various telecom billing products. • Led technical teams as large as 65+, implemented large projects (INR 100 crores+), handled large capex (INR 70Bn + per annum), comfortable working with large numbers, analytical skills, eye for details, understands technology and finances• IT program and operation management: Manage overall IT Services & delivery methods, process and SOPs, Partner evaluations, RFP Execution, Management Approval on Business Case, Partner contracts and Running Change Management, Expertise in partner contracts, KPI monitoring, Budgeting, PnL, Insourcing/Outsourcing Management & Governance Management • Digital Transformation Specialist with an impeccable record of developing & encouraging digital working cultures by shaping the skills, processes, people & tools; leading the ideation, design & delivery of innovative technology products, resulting in major savings and business automation.• Rich experience in managing Complex Business Modernization & Transformation, adopting latest Tools & Technologies; delivered projects across, SaaS, Digital, Automation, Mobile.• Professional achievements: Won ITNEXT100 CIO 2020, Google Premier league winner 2018• Professional Skills: Secured TOGAF 9.1 Certification, Microservices architecture designs professional, Certified Scrum Master, Post Graduate – Digital Transformation strategies (In Progress), Design thinking learner
Experience
Head of Digital & Telecom Product Enterprise Architect & Agile Delivery Expert
Dec 2006 — Present
Accountable for the solution/products development lifecycle in Digital and telecom Product & Services Architecture & Environments (Hardware design and sizing), Principles & governance• Accountable for managing and delivering End to End critical programs executions using water fall and SCRUM agile framework.• Telecom applications/Products and solution specialist and Business consultancy • Ensuring that the applications/systems, data and technology aspect of the architecture driven by the business requirements are managed consistently and effectively• Providing leadership to the wider architecture and technology stakeholders and maintain constructive relationship with technology partners to allow effective and productive evaluation of Vendor offerings against business requirements,constraints and priorities• Understand and presenting the immediate/tactical and strategic benefit of adopting a new Solutions or a Product to help or convince business to justify business investments• Advise on and participate in the governance arrangements setup to ensure that solution Gate deliver the desired benefits to business in minimum or optimized timelines. • Ensure solutions/products are Compliance against security and regulatory. Manage Agile practices in Vodafone for Critical projects deliveries
Education
Pune Institute of Computer Technology
Masters in Computer management, Computers
1997 — 1999
Skills
- Enterprise Digital Architect
- Process Engineering
- Business Analysis
- IT Outsourcing
- IT Strategy
- Vendor Managment
- Enterprise Software
- Enterprise Architecture
- Resource Management
- Telecommunications
- Program Management
- Web Project Management
- Product Management
- Solution Provider
- Management
- Solution Architecture
- Solution Selling
- Business Development Consultancy
- Project Governance
- Solution Design
- Delivery Management
- Telecom Technologies
- Agile Coach
- Project Management
- Vendor Management
- Customer Experience Management
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