Jasmine Fox
Digital Business Analyst Product Designer @American Honda Motor Company, Inc.
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WORK HISTORY
Digital Business Analyst Product Designer @American Honda Motor Company, Inc.
Torrance, CA, US
Improved UX and brand trust across a multi-brand auto ownership platform by analyzing NPS data and redesigning key user flows, leading to measurable gains in satisfaction and task completion.• Designed enhancements to radio code retrieval, login, and sign-up flows, reducing related call center volume and NPS detractor comments.• Created wireframes, high-fidelity designs, and annotated documentation to support developer handoff in an agile environment.• Led usability testing strategy and synthesized findings into design decisions and business recommendations.• Collaborated with stakeholders to align product goals with business needs, partnering daily with developers and QA in an Agile environment to ensure smooth, high-quality implementation.
EDUCATION
CareerFoundry
UX Immersion Certificate Program, UI Design Concentration
UCLA
Master of Public Policy
University of California, Santa Cruz
B.A., Psychology, Journalism
SKILLS
ABOUT JASMINE FOX
I\'m a product designer with a background in business analysis, which helps me stay curious about the “why” behind the work before diving into the “how.”I\'ve worked in industries like automotive, entertainment, and finance, collaborating with cross-functional teams to solve complex problems and simplify messy experiences. I enjoy balancing logic and creativity. I also value open communication, especially in enterprise settings where clarity and alignment can be just as important as usability.Much of my work is under NDA (Honda, Warner Bros, Toyota), but I’m always happy to connect and chat about research, design, or the realities of working on large-scale products.
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