Jasdeep Singh

WORK HISTORY

EDUCATION

ABOUT JASDEEP SINGH

With over three years of experience in the customer service industry, I possess the ability to work effectively with customers, team members, and senior management alike. I have a proven track record of handling challenging situations with integrity, confidentiality, and professionalism. I have the ability to organize and prioritize work under pressure with great attention to detail. I’ve learned the knack for customer service which is the core foundation of a successful business. As a Management Trainee at Kaltire, I have exhibited my leadership and training skills by assigning and supervising tasks to the front desk and mechanical shop, as well as hiring and training new team members. I have also been successful in determining customer demand and creating monthly budgets, wage plans and work schedules. My skills in monitoring safety measures, assessing and reporting any safety hazards, and performing the PDPs individually with team members, have also been instrumental in my success at Kaltire. As a Fulfilment Associate at Walmart, I have displayed my exceptional organizational skills by completing paperwork, loading and unloading trailers, and stocking merchandise. My proficiency in operating manual and electric pallet jacks has enabled me to be successful in this role. As a Cashier at Winners, I have proven to be an outstanding team player by training new team members in cash register operation, stock procedures, and customer service. I have also been successful in inspecting items for damage and obtaining replacements for customers, processing over 200 transactions per day with exceptional accuracy, and resolving customer complaints. As a Digital Specialist at IT Services, TRU, I have led projects and initiatives related to new systems by understanding the technical details and building and maintaining strong working relationships with related areas of business. I have also contributed to the development and ongoing maintenance of the Digital Strategies Roadmap, reviewed and analyzed the criteria for business application, and converted them into systems by evaluating ERP Systems for implementation, reconfiguration, or alteration. As a Team Leader at Aramark, TRU, I have demonstrated my ability to manage inventory count, and daily and weekly order sheets while coordinating with the team to complete daily orders. I have also been successful in training food service personnel, maintaining the highest standards for food quality and service, and responding to customer complaints.